01623 431458 07966 139630

Joanne@thefabricbug.co.uk

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PLEASE NOTE: ORDERS PLACED WILL NOT NOW BE GUARANTEED TO BE DISPATCHED IN TIME FOR CHRISTMAS

Postage & Packing

All orders are shipped by Royal Mail or courier to the UK depending on size/weight of the order. The method of posting will be confirmed by e-mail upon despatch.
For overseas orders, please contact us before placing an order.

Delivery

All our products are handmade to order. Please allow up to 21 days for delivery on all products except the canvases which can take up to 28 days. If you need a shorter delivery date please contact us prior to placing your order. We cannot be responsible for any delays within the postal system which are beyond our control.

Terms & Conditions

Postage Band

Postage & Packaging

(first item)

Postage & Packaging

(per additional item)

Band A

£1.50

£0.75

Band B

£3.00

£1.50

Band C

£5.00

£5.00

Returns


If you are not entirely happy with any purchase we will be pleased to refund the purchase price provided the item is returned to us in its original condition in the same packaging in which it is dispatched within 14 days of receiving the item. Please keep proof of postage in case goods are lost in the post.

Personalisation


We are limited on some of the products as to how much space there is for personalisation. If you require an especially long name or phrase please contact us before placing your order.
Please check spelling when placing your order as we cannot be held responsible for errors due to typing mistakes.

Embellishments


Themed Fabrics as pictured on the website will be used but any coordinating plain fabrics may vary according to availability.
Trimmings, ribbons, buttons and other embellishments may vary but will be similar and great care will be taken in their selection.

Please note that if ordering multiple personalised items with different personalisations the website will treat each item as a “first item”. Should this happen I will refund any postage overcharged. Alternatively either please enter the quantity of the product required in the Paypal Shopping Basket and e-mail me the personalisations separately or e-mail me your requirements and I will advise the amounts payable using the bespoke orders option.